You might find the answer here! Check out our most commonly asked questions before reaching out — we’re always happy to help.
Please allow one to two business days for us to process and package your order before it leaves our fulfillment center.
Average transit times are • United States: five to ten business days • International: five to ten business days
Holidays, weather, and other carrier delays can affect these estimates. Once a package is in transit, delivery timing is in the hands of the shipping company.
Yes. You have thirty days from the date of delivery to request a return. Items must be unused, in their original packaging, and include proof of purchase. Email us at gameon5701@gmail.com to begin the process.
Custom mats, sale items, gift cards, perishable goods, personal-care items, and hazardous materials cannot be returned.
After your request is approved, we will email a return label and the correct return address. Please do not ship an item back without contacting us first; unapproved returns cannot be processed.
Contact us right away with a photo of the issue. We will evaluate the problem and arrange a replacement or refund.
The quickest method is to return the original item for a refund, then place a new order for the item you prefer.
EU customers have the right to cancel or return their order within fourteen days for any reason. Items must be unused, in their original packaging, and include proof of purchase.
After we inspect and approve your return, we issue the refund within ten business days. Your bank or card issuer may need additional time to post the credit. If fifteen business days pass after approval and you have not seen the refund, email us at gameon5701@gmail.com.
Every mat has a smooth polyester cloth top paired with a non-slip natural-rubber bottom for reliable grip and a premium feel.
Yes. Our high-resolution printing captures full detail and rich color. Minor variations can occur due to individual screen settings.
The standard size is approximately twenty-four inches by fourteen inches. Limited designs may be offered in extended sizes.
Many designs give you a choice. Stitched edges create a slim, durable finish that resists fraying. Unstitched edges feel a bit thicker and softer.
Absolutely. Roll the mat with the printed side facing outward to prevent creasing. It will lay flat again when unrolled.
Yes. Wash in cold water with mild detergent, then air-dry flat. Avoid bleach and tumble drying.
Definitely. They double as desk pads, keyboard rests, mouse surfaces, board-game bases, or decorative altar cloths—anywhere you need a smooth, protective layer.
Start with your personal style. We have cozy florals, bold fantasy art, playful food designs, and everything in between. Scroll the collection and pick the one that feels like you.
Select the Custom Print option, upload your artwork or logo, and place your order. We will review the file for print quality and contact you if anything needs adjusting. Once approved, we print and ship your one-of-a-kind mat on the same high-quality materials used for our standard designs.
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